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Payment

We accept payment through PayPal.
*Applicable sales tax will be charged on any orders shipped to Massachusetts.


Shipping

STARSMART store ships to the all 50 United States including Military APO & FPO and Puerto Rico. We also ship international location including Canad. Please note, any Taxes, Import Duties or Brokerage fees are customer's responsibility. Please contact your local Customs Office for details before place the order.

$15 flat handling charge will be applied to all destinations except the 48 contiguous United States.

Items with "free shipping" are only shipped free to the 48 contiguous United States.



Return Policy

Your Satisfaction is Guaranteed! All the products we sold are individually tested.

For a NEW product, if you are not completely satisfied with your purchase, for any reason, please contact us within 15 days of receiving your item to request a return merchandise authorization (RMA). We are happy to refund your entire purchase price of any item that is returned in its original packaging and in new condition, less our actual original shipping costs.

For items that are not returned with the original packaging and cartons, we do assess an additional 20% restocking fee, provided the items are received in new, re-saleable condition.

Open box, refurbished or second hand products are non-refundable.

Please e-mail us for a RMA number.

If your item is lost or damaged please contact us within 30 days of making your payment. We'll initiate a shipment claim with the carrier and handle a refund or replacement shipment.



Warranty Info

All NEW products carry One (1) year limited labor and parts warranty. Open box, refurbished or second hand products carry 60 day limited labor and parts warranty. Customer is responsible for both way shipping costs.

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